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Set up email on Android

You will have been sent details of email accounts you have setup with your PagePlay site. You will need these details in order to setup your email account.

This tutorial shows you how to setup your email using Android's default email application. The same settings will still apply if you are using an alternative app but the setup process may vary.

1. Open Android Settings

You can do so by selecting the settings icon from your home screen, apps menu or notifications panel.

2. Scroll to the 'Accounts' section, select 'Add account'.

Android screenshot - Adding an account

3. Select 'Email' from your list of applications.

Android screenshot - Select 'Email' app

4. Enter email account details

  1. Email Address: Enter your FULL PagePlay email address, for example: name@your-organisation.com.

  2. Password: Enter the password associated with your PagePlay email account.

When you're done, press Manual setup.

Android screenshot - Enter 'username' and 'password'.

5. Select "IMAP account"

Android screenshot - Select 'IMAP account'.

6. Enter Incoming Server Settings

Your device may have already entered some of these settings for you. Please replace any existing settings for Username, Password and IMAP server with the new settings shown below:

  1. Username: Enter your FULL PagePlay email address, for example: name@your-organisation.com.

  2. Password: Enter the password associated with your PagePlay email account.

  3. IMAP server: mail.pageplay.com

  4. IMAP path prefix: INBOX

  5. Security Type: SSL/TLS (or if that fails try STARTTLS)

  6. Port: 993 (or if that fails see above and try 143)

Android Screenshot - Enter Incoming Server Settings

Leave all other settings as their current defaults.

When you're done, scroll down and press Next.

7. Enter Outgoing Server Settings

Your device may have already entered some of these settings for you. Please replace any existing settings for SMTP Server with the new setting shown below:

  1. SMTP Server: mail.pageplay.com

  2. Security Type: SSL/TLS or STARTTLS

  3. Port: 465 (and if that fails 587)

Android screenshot - Enter outgoing server settings

You should not need to re-enter your Username and Password for step 7 as they should be filled in automatically. If this is not the case enter the same User name and Password as you did in step 6.

When you're done, press Next.

8. Account Options

Here you will be asked how often you would like your phone to sync with your email and how you would like to receive notifications.

Android screenshot - Account options

If you are happy with the default settings press Next.

Android screenshot - Optional name settings

Check that your name in the bottom field is correct and press Done.

9. Check your emails

Your can now send and receive emails through the "Email" App on your home screen or from your applications screen. (See below)