Set up email in Mail for Mac

This guide is for people using Mail on the Mac. For other email applications, see our Setting up your email account page

If you have not used Mac Mail before it will ask you to enter new account details straight away. Otherwise use click on the File menu and select Add account.

If a list of account types is displayed (iCloud, Google, Exchange Server) choose Other or Other Mail Account... which should be the last option

Name: This is the name your account will have on this device. You can select anything you like. For example PagePlay Account or Bob Smith or even your full email address

Email Address: This is your full email address

Password: This is your PagePlay Email Account password. This is usually not the same as your PagePlay website account password.

NB: When you click Sign In you will now see an error. That's ok. We'll fix it

Click Sign In. You will now see an error and the following fields:

Username: Put your FULL email address in here. e.g. help@pageplay.com

Incoming Server / Outgoing Server: In both of these fields put mail.pageplay.com

Check all fields are now populated. Sometimes Mac Mail clears your Username field and it might need retyping

All fields populated? Click 'Sign In'

Your account should now be added and you should be able to see your emails and send emails. Have a test.

If you have not used Mac Mail before it will ask you to enter new account details straight away. Otherwise use click on the File menu and select Add account.

Type your name, email address, and email password.

Then click Continue

Then click Continue