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Telephone

+44(0)161 850 0561

Email

help@pageplay.com

Address

  • PagePlay
  • Unit 3, Fourth Floor
  • 31 Dale Street
  • Manchester
  • M1 1EY

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FAQs

Can I use my own domain name(s)?

The domain name for your PagePlay site can be anything you like, provided that either you own it or it is available for registration. The registration and management of one domain name is included in your PagePlay subscription. Others can be added to forward to your site and taken under our careful management for £24 each per year (inc VAT).


Can I add videos to my new PagePlay site?

Yes, make sure you upload your videos to YouTube, then you can copy and paste the YouTube link each video to embed it. It's really easy and you can embed as many videos as you like throughout your site.


Can I allow more people to edit my site?

You can have as many editors as you like and if you need to, you can restrict them to specific pages. All you need to do is to provide us with their full names and email addresses. By default they will be able to edit all pages. If you wish to restrict them, then you also need to let us know the URLs of the specific pages they should be able to edit.


How do I know you wont just increase my monthly subscription whenever you like?

We make a promise to every customer. The price you pay for your subscription and bolt-ons on day one, is the price you will always pay. Even if our prices increase, we always keep existing customers' monthly subscriptions the same.

This is very important, because we know you need to be able to plan into the future and rely on decent pricing for your email and website.

The only way your subscription ever increases is if you request a bolt-on and give us your permission.


How easy is it for me upgrade my design in the future, say if I have more budget?

Very easy!

One of the key benefits of a PagePlay site is that a re-design does not mean you need to upset or re-do any of your content. Because everything is database-driven, we can apply a new design as a ‘skin’ to your site very easily without the need for disruption. When you want to re-design with us, you can choose any of the setup options we already offer.

Redesign prices are as follows:

  1. Bronze - FREE

  2. Silver - £250

  3. Gold - ask for details


What happens to my existing email accounts when I transfer my domain name and hosting to you?

We would create a mirror of your email address setup on our server and then send you new settings. Initially you would have these settings in parallel to your existing ones in Outlook (or whichever mail application you prefer). When the actual server switchover takes place, your emails will start to be delivered to you on the new settings. You will not miss any emails which are sent to you as where one server leaves off, the other picks up. It is worth making sure that you have an offline (e.g. in Outlook) backup of any mail or folders associated with your current accounts – this may include Drafts, Sent Items or project folders etc.

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Modliacreators of PagePlay

The road to the PagePlay image in paragraph feature

22/12/11 09:26

We’ve been getting requests for the ability to put small images into paragraphs since the early days of PagePlay. We’ve always prioritised new features on a how-much-it-hurts basis, it was...